Terms, Privacy and Cookies

Terms and Conditions

By accessing or using timelessbeautyalgarve.com (“Site”), you agree to these Terms and Conditions. If you disagree, do not use the Site.

1. Use of the Site

The Site is for informational and booking purposes related to our aesthetic medicine, beauty and wellness services. You must be 18+ or have parental consent to use it. Prohibited: unlawful activities, spam, or interference with the Site.

2. Intellectual Property

All content (text, images, logos) is owned by Timeless Beauty Algarve or licensed. You may not copy, distribute, or use it commercially without permission.

3. Services and Bookings

Bookings are subject to availability. We reserve the right to cancel or modify services. Payments are non-refundable except as set out in the cancellation policy below.

Cancellation policy. Free cancellation up to 24 hours before your appointment. Cancellations closer to the time mean the deposit is not refunded. Rescheduling within 8 hours of your appointment requires a new deposit.

4. Disclaimer and Limitation of Liability

The Site is provided “as is.” We make no warranties. We are not liable for indirect, consequential, or incidental damages arising from Site use, to the extent permitted by law.

5. Links to Third Parties

We may link to external sites; we are not responsible for their content or privacy practices.

6. Changes and Termination

We may update these terms; continued use constitutes acceptance. We can terminate access at any time.

7. Governing Law

These terms are governed by Portuguese law. Disputes shall be resolved in Portuguese courts.

Privacy Policy

At Timeless Beauty Algarve (timelessbeautyalgarve.com), we are committed to protecting your privacy. This policy explains how we handle your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information you provide, such as name, email address, phone number, and other details when you contact us, book services, or use our website. We may also collect usage data like IP addresses and cookies for site functionality.

2. How We Use Your Information

Your data is used to provide and improve our services, respond to inquiries, process bookings, and send updates. We do not sell or share your information with third parties for marketing or resale purposes. We may share data with trusted service providers (e.g., payment processors) under strict confidentiality, or as required by law.

3. Data Security and Retention

We implement reasonable security measures to protect your data. Information is retained only as long as necessary for the purposes outlined or as required by law.

4. Your Rights

Under GDPR, you have rights to access, correct, delete, or restrict your data, and to object to processing. Contact us to exercise these rights.

5. Cookies and Tracking

This website sets no cookies and loads no third-party services until you choose Accept in the cookie notice. Your choice is stored in your browser for six months. You can change it at any time via the link in the footer.

Without consent the site works fully: pages, images and fonts are served from our own hosting, and the contact form sends only what you type into it. When you click through to our booking site, the link carries the name of the page you came from so we can see which pages are useful. No identifier about you is attached.

With consent we additionally use:

• Google Analytics 4 to measure visits and understand how the site is used. IP addresses are anonymised.
• Google Ads conversion measurement, to see whether our advertising leads to visits and bookings.
• Google Maps on the contact page, which loads from Google and may set Google cookies.
• Campaign memory: if you arrived from one of our Instagram, Facebook or Google links, the campaign reference is kept for your visit and passed to the booking site when you book, so we know which post or ad brought you.

Videos from our YouTube channel are shown as still images served from this site. The YouTube player, served from youtube-nocookie.com, loads only when you press play, at which point YouTube’s own privacy terms apply.

The booking site (book.timelessbeautyalgarve.com) is our own system and has its own privacy notice.

6. Changes

We may update this policy; changes will be posted here.

For questions about the privacy policy or the terms and conditions, contact us at reception@timelessbeautyalgarve.com